The personal data that you provide or have provided to us includes your name, contact details, address, email address, scanned copy of your NRIC, bank account information, video and voice recording, photographs, messages etc. (“Personal Data”). Such Personal Data includes the content that you uploaded on the Portal for the publication of the same to your nominated person(s) upon your passing (“Memories”).
In addition to the Personal Data that you provide to us directly (whether when engaging us to provide our services or during any communication with us), we may also collect your Personal Data from various other sources, including without limitation, from social media, online search tools, external service providers, information obtained from third parties through lawful sources including but not limited to National Registration Department of Malaysia, or at events we have organised or participated by.
If you provide us Personal Data about another person, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:-
By using our Services, you hereby agree and consent to us using and processing your Personal Data provided to us, in the manner and for the purposes as described below.
It is voluntary for you to supply your Personal Data to us. However, if you do not wish to provide your Personal Data, we may not be able to:-
We may also use and process your Personal Data for other purposes such as:-
We will disclose your Memories to your nominated person(s) when we are instructed to do so through our internal process. Such internal process includes, among others, the provision of evidence showing that you have passed away such as a death certificate.
Your Personal Data provided to or obtained by us shall be kept confidential by us. However, it may be necessary for us to engage third party companies, service providers or individuals to perform certain services on our behalf. In such event, you hereby agree and consent that we may disclose and transfer your Personal Data to the third parties, within or outside Malaysia, including but without limitation, as follows:-
Third parties are legally tasked with processing the Personal Data in line with the principles specified by us. Third parties are also held legally responsible for securing the Personal Data at an appropriate level of security in relation to applicable data protection laws and widely accepted industry standards.
If we or our business is acquired by another entity or merged with another entity,the Personal Data may be transferred to such entity as part of the merger or acquisition.
Any Personal Data contained in the emails and “Contact” messages sent via the Portal to us shall be used and processed in the manner set out in the Policy. The content of the messages shall be strictly monitored by us.
If you do not wish for your Personal Data to be collected via cookies on the Portal, please configure your internet browser to delete or deactivate cookies.
The Portal may contain links to other sites and pages. We shall not be responsible for any Personal Data or information that you may provide to other entity via the links.
You may at any time hereafter request for access to, or request for rectification or correction of your Personal Data, or limit the processing of your Personal Data by us, as the case may be subject, however to the exceptions and restrictions as may be contained under the applicable law. If you wish to do so, please contact:-
Please note that we have the right to refuse your request to access and/or make any correction to your Personal Data to the extent permitted under the applicable law.
In the event of any change in your Personal Data, you are obliged to promptly contact and notify us via the contact details set out in paragraph 6.1 above.
You may also contact us via the above contact details if you have any inquiries or complaints in respect of your Personal Data provided to us.
The Portal and/or Services covered by this Policy are not designed for or intentionally targeted at those aged 18 or younger.
We reserve the right to amend or modify the Policy from time to time.
HAny modification or change shall be effective upon posting by FiveTies on the Portal, and you agree to be bound to any such changes or modifications when you use the Portal after any such change is posted.